Successfully Managing People

MCE - Management Centre Europe, • Londres (+9 lieu(x))
3 jours
2 995 EUR HT
Prochaine session
En centre de formation, En entreprise
3 jours
2 995 EUR HT
Prochaine session
En centre de formation, En entreprise
Je veux en savoir plus sur cette formation

Description de la formation

Get the key skills to motivate teams, grow your emotional intelligence, delegate & manage conflict professionally
‎‎‎‎ ‎


  • Determine your own personal style profile and gain insights into the strengths and limitations of your profile
  • Identify and build on the strengths of your team's culture
  • Develop a specific personal plan for applying what you learn


  • Motivation, delegation and giving feedback
  • Managing conflicts
  • People management skills
  • Emotional intelligence
  • Ethical leadership

Prochaines sessions

9 Formations disponibles

5 août, 2024

  • En centre de formation
  • Prague
  • Anglais

12 août, 2024

  • En centre de formation
  • Londres
  • Anglais

23 août, 2024

  • En centre de formation
  • Bruxelles
  • Anglais

30 septembre, 2024

  • En centre de formation
  • Dusseldorf
  • Anglais

7 octobre, 2024

  • En centre de formation
  • Francfort
  • Anglais

14 octobre, 2024

  • En centre de formation
  • Amsterdam
  • Anglais

4 novembre, 2024

  • En centre de formation
  • Paris
  • Anglais

2 décembre, 2024

  • En centre de formation
  • Londres
  • Anglais

contacter l'organisme pour en savoir plus

  • En entreprise
  • France

Objectifs visés

  • Motivate every member of your team—even if they are very different
  • Adjust your management and personal style to the needs of different situations
  • Resolve conflict more effectively in a wide variety of situations
  • Get more done by using the best delegation techniques for each situation
  • Turn difficult people and poor performers into team players
  • Win the cooperation and trust from people in your organization
  • Increase your confidence, management skills, and personal and professional satisfaction in your job by managing people successfully
  • Use positive and corrective feedback to turn problem employees around and maximize productivity
  • Share your knowledge and challenges with your peers and MCE's highly experienced faculty


Successfully Managing People is a hands-on training programme, highly interactive with exercises and role plays. The programme will be led by an experienced facilitator with former management experience in international companies.

Programme Modules:

1 – The Experience of Being a Manager

  • How to get people to want to do what they’re supposed to do
  • Specific challenges you face when motivating others

2 – Values

  • Values and their impact on work life
  • How values can have productive and nonproductive results
  • Identify value conflicts in yourself and in others

3 – Personal Styles

  • Determine your own personal style profile
  • Gain insight into the strengths and limitations of your profile
  • Use behavioural clues to determine others’ personal styles
  • How to work more effectively with other personal profiles

4 – Motivation

  • Employee motivation factors and their impact on behaviours and work settings
  • How to tailor your motivational efforts to individual employees and different situations

5 – Listening, Body Language, Giving Feedback, and Dealing with Difficult People

  • Use active listening to gain information and understand employees’ perspectives
  • Effectively apply positive and corrective feedback
  • Use appropriate values alignment when dealing with difficult employees

6 – Conflict Management

  • The dimensions of conflict resolution
  • Identify your own preferred conflict-resolution styles for better conflict management
  • Use different conflict resolution styles in different situations

7 – Delegation

  • Different delegation styles: How and when to use them
  • Determine the appropriate delegation style for employees and situations

8 – Understanding Organizational Culture and Subculture

  • The impact of organizational culture and subculture and “cultural blinders”
  • Explore the assumptions that impact your team’s thinking and actions
  • Identify and build on the strengths of your team’s culture

9 – Emotional Intelligence

  • The components of emotional intelligence
  • Gain an honest and accurate assessment of yourself
  • Develop an improvement strategy

10 – Ethical Leadership

  • Identify your group’s values
  • Your vision for ethical leadership

11 – Action Planning

  • Develop a specific plan for applying what you’ve learned back on the job
  • Identify people who can support your action plans

Public Cible

LEVEL: Managers

You are a manager with 3+ years experience. You need to learn how to motivate, give feedback and manage conflicts. This programme gives you the key people management skills you need today

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MCE - Management Centre Europe
Chaussee de la Hulpe 166
1170 Bruxelles

La mission de MCE

MCE ou Management Centre Europe est un organisme de formation basé à Bruxelles en Belgique. Fort de plus de 95 ans d'expérience, l'organisme de formation propose plus de 130 programmes de formation dans plus de 40 grandes villes à travers...

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